🔹 Bookboost Task Manager: Simplifying Hotel Operations
Our Task Manager seamlessly integrates with the Unified Inbox, allowing your team to efficiently manage guest requests, maintenance, and team collaboration with customizable task statuses and real-time tracking.
🔹 What is the Bookboost Task Manager?
The Bookboost Task Manager is a flexible yet powerful tool designed to help hoteliers and their teams efficiently manage daily operations. Fully integrated with all Bookboost products, its most significant advantage is its connection to the Unified Inbox. This allows teams to see tasks linked to specific guests directly from their guest conversations, making follow-ups seamless and well-coordinated.
🪁 Key Features
- Seamless Integration: Connected to the Unified Inbox, ensuring no guest request or issue is overlooked.
- Customizable Task Statuses: Default statuses include To Do, In Progress, and Done, but hotels can create unlimited custom statuses tailored to their workflow.
- Task Association: Link tasks to specific guests, rooms, or custom categories for streamlined organization.
- Collaboration-Friendly: Assign tasks to team members and track progress in real time.
🏨 How Hoteliers Can Use the Task Manager
1️⃣ Managing Guest Requests Efficiently
A guest asks for extra towels via WhatsApp. The front desk creates a task linked to the guest, assigns it to housekeeping, and updates the status once completed.
2️⃣ Streamlining Room Maintenance
The night staff notices a flickering light in Room 305. They log a maintenance task, link it to the room, and assign it to the morning shift for resolution.
3️⃣ Tracking Lost & Found Items
A guest forgets their phone charger. Staff creates a Lost & Found task, categorizing it under “Guest Belongings” and marking it as pending pickup.
4️⃣ Handling VIP Arrivals
A VIP guest is arriving, and their suite needs special amenities. A pre-arrival checklist is added as a task to ensure everything is ready upon arrival.
5️⃣ Coordinating Team Meetings & Shifts
The manager schedules a team briefing and uses the task manager to ensure all team members acknowledge the agenda.
🎯 Why Use Bookboost’s Task Manager?
🌟 Centralizes communication & task management 🌟 Eliminates miscommunication between departments 🌟 Ensures accountability & smooth operations 🌟 Enhances guest experience with timely service
By integrating task management into a Unified Inbox & CRM, Bookboost empowers hotels to provide better guest service while streamlining internal workflows. 🚀