Bookboost University
- Bookboost University Courses
  - Bookboost University Introduction
  - 📥 Mastering the Inbox
  - Mastering the CRM (WIP)
  - Mastering the Guest App (WIP)
  - Mastering our Open API (WIP)
Getting Started
- 👋Getting Started
  - 🔑 How to Login
  - 📬 Get in Touch with Bookboost
Messaging
- 📥 Unified Inbox
  - 📺 Short & Sweet: Video Tutorials to Master Your Inbox
  - 🧭 Navigating the Inbox
  - 🟡 Managing Conversation Statuses
  - ✅ Use of Actions in the Inbox
  - 🔎 Search Functionality
  - 📜 Accessing Conversation Details & History
  - 🏗️ Inbox Settings
  - 🗂️ Teams in Unified Inbox
  - ❓Frequently Asked Questions
  - 📱The Advantages of Messaging in Modern Guest Engagement
  - 🟢 Send a WhatsApp Campaign via the Inbox
- 💨 Quick Replies
  - 📨 Quick Replies
Tasks
- 🤹Tasks
  - 🔹 Bookboost Task Manager: Simplifying Hotel Operations
Campaigns
- 🖼️ Campaigns
  - 📺 Short & Sweet: Video Tutorials to Master Campaigns
  - 🧪 Test Your Campaigns
  - 📈 Campaign Report
  - 🧰 Understanding "After the Reservation was Updated" Campaign Triggers
  - 👨‍👩‍👦‍👦 How do you send Journeys or Broadcasts to either the primary guest, Booker, or both?
  - 💡 Email Subject Ideas to drive Opens and Clicks
  - 🖼️ Dynamic Pictures Based on Room Type in Campaigns
  - 🕶️ Dark Mode
  - 🔠 Fonts in the Editor
  - ♻️ Reuse Your Designs with Blocks
  - 🎯 Dynamic Content with Twig Logic
  - 🕰️ How to Format Dates and Times Using Tokens
- 🛣️ Journeys
  - 🛣️ How to Create Journey Campaigns
  - 🔠 Fonts in the Editor
  - 🧐 Why hasn’t the Guest received the Campaign?
  - 📧 Email Overview
  - 🧭 How to Make Your Guest Journey Feel Personal
  - 🛎 Understanding Campaign Triggers in Journeys
  - ✨ Trigger Modes: AT MOST & AT LEAST
- 📡 Broadcasts
  - 📡 Broadcasts: What is a Broadcast?
  - ⚙️ Create a Broadcast
  - 🧲 Set Up Broadcasts
  - 📢 Use Cases for Broadcasts
- ✉️ Message Template
  - ✉️ Message Templates
- 🧱Content Blocks
  - 🔃 Save Time with Content Blocks
- 💭Messaging Popups
  - 📳 Messaging Popups
- 🖌️ Custom Tokens
  - 🖌️ Custom Tokens
Reports
- 🎯 Marketing Dashboard
  - 📈 Understanding Email Marketing Metrics in Bookboost
- 🖼️ Campaigns
  - 📊 Understanding Journey Reports
  - 📊 Understanding Broadcast Reports in Bookboost
Profiles
- 👥 Audiences
  - 👂 Audiences
- 📋 Lists
  - 📝 How to add Subscribers to a list via the API
- 🧑‍🤝‍🧑 Customers
  - ☎️ Phone Number Validation
- 📥 Import
  - 📥 Import Customer Data files
Reservations
- 🛌 Reservations
  - 🧭 How to Navigate in Reservations
  - 📔 Reservation Details
  - 🧾 Reservation Section Overview
  - 🗂️ How to Use Sorting and Filtering on the Reservation Webpage
  - 🧾 Spaces Section Overview
  - 🧾 Rate Plans Section Overview
- 🚪Spaces
  - 🗂️ How to Use Sorting and Filtering on the Spaces´section
- 💴 Rate Plans
  - 🗂️ How to Use Sorting and Filtering on the Rate Plan section
Digital Reception
- 💻 Pages
  - 📤 Best Practices for Creating Pages in a Guest App
  - 🎛 Creating and Managing Pages
  - 🏨 Online Check-in Form in Bookboost
- 📝 Forms
  - 🔶 Multi-Guest Check-in Form
  - 📋 How to create a Form
  - 🧾 Collect Guest Data from OTA Bookings with a Profiling Form
Settings
- 🧑‍🧑‍🧒‍🧒 People
  - 🎮 Bookboost Operators
- 🔌 Integrations
  - 📮 Email Settings
  - 🌐 Web-messenger
- 🤖Bot Settings
  - 🤖 Chatbot
Channels
- 🛰️ Channels
  - 🔀 Channel Preferences
- 📧 Email
  - 📧 Email Overview
  - 💌 Changing to Your Own Domain Email
  - ↪️ Redirect Emails to Bookboost
  - 📮 Email Settings
- 🟢 WhatsApp
  - ❇️ How To Set Up Whatsapp In Bookboost
  - ❇️ WhatsApp Integration: Step-by-Step Guide
  - 🌍 Supported Countries for WhatsApp Messaging
  - 🟢 WhatsApp Message Templates
  - ✳️ WhatsApp Template Categories: Utility & Marketing
  - ✅ How to Get a WhatsApp Template Approved
  - 💰 WhatsApp pricing change and new conversation category
  - 📞 WhatsApp Call-to-Action Buttons in Campaign and Template Editor
- 🔵 Facebook
  - 🔵 Facebook Messenger
  - 🔵 FB Messenger: When switching providers
- 💬 SMS
  - 💬 SMS
  - 🌍 Supported Countries for SMS Messaging
  - 🔗 Taiwan & Malaysia URLs in SMS Restrictions
  - 📲 SMS Messages sent to the UK will be Blocked on the 1st of June
- 🖥️ OTAs
  - 🟦 Booking.com
  - 📬 Centralize Your OTA Guest Messages in Bookboost
  - 🅰️ Airbnb discontinues Email Aliases
  - 📘 Set Up the Direct Expedia Integration
- 🌐 Web Messenger
  - 🌐 Web Messenger
Bookboost Mobile App
- 📱Bookboost Mobile App
  - 📲 How to download the Bookboost web-app as an App on your mobile phone
  - 🔔 Mobile App Notifications
  - ⏳ How to Avoid Delays in Mobile App Notifications
Consent
- 🔏 Consent
  - 📬 Managing Marketing Consent & Using Double Opt-In in Bookboost
  - 🔠 Consent Management Essentials
PMS Integrations
- Mews
  - Ⓜ️ Mews
  - 🔏 Mews Tokens
- Apaleo
  - 🏁 Apaleo
  - 💰Debtor Profile in Apaleo
  - 🔏 Apaleo Tokens
- Clock
  - 🔏 Clock Tokens
Other Integrations
- 🕵️ Guest Verification
  - 🔍 AutoHost Guest Portal Integration
- 🔐 Locks
  - 🔑 Goki Smart Locks
Finance
- Messaging cost in BookBoost
  - 💬 Understanding Messaging Costs in Bookboost (SMS & WhatsApp)
  - 💸 Estimating SMS Messaging Costs in Bookboost
  - 💰 Understanding WhatsApp Cost Estimation for Guest Messaging
More

Mastering the CRM (WIP)

Coming Soon…

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📥 Mastering the Inbox Mastering the Guest App (WIP)