📺 Short & Sweet: Video Tutorials to Master Campaigns
A collection of short video tutorials to guide in creating your Guest Journey with Bookboost
Welcome to your quick guide to mastering CRM Campaigns in Bookboost! 🎯 These short videos will help you understand the difference between Journey and Broadcast, set up your campaigns confidently, and explore advanced CRM functionalities like audience segmentation, reporting, and consent management.
Whether you’re automating pre-arrival messages or sending a marketing newsletter, this page has you covered.
🚀 Journey vs Broadcast Campaigns
- Journey vs Broadcast Overview (4 min)
Understand the core differences between automated Journey campaigns and one-time Broadcasts.
🧠 Campaign Logic: When, What, Who
- When – Triggers & Timing (4 min)
Learn how to configure when a Journey campaign should send based on key guest milestones.
- What – Message Templates (3 min)
See how to build the content of your messages with email, SMS, or WhatsApp templates.
- Who – Defining Your Audience (2 min)
Segment and target guests using tags, booking data, or custom attributes.
🛠️ Advanced Functionalities
- Advanced Campaign Options (4 min)
Dive deeper into multi-template setups, language variations, and conditional sending.
📊 CRM Reports
- Tracking Campaign Performance (2 min)
Learn how to analyse open rates, clicks, and deliverability per campaign.
✅ Consent Management
- Managing Guest Consent (2 min)
Ensure your messages comply with guest preferences and data protection regulations.
🧩 Edge Cases & Pro Tips
- Triggering + Time of Day Logic (2 min)
Set precise timing for when a message sends after a trigger event.
- Multiple Templates & Publishing Journeys (2 min)
Understand how to manage multiple messages within the same Journey.