🧾 Rate Plans Section Overview
Introduction
The Rate Plan section in Bookboost provides hoteliers with detailed insights into each rate plan, consolidating key data to streamline management and enhance operational awareness. This functionality is especially useful when creating tokens related to rate plans, enabling your team to personalize and automate communication with guests.
⚠️ Note: All Rate Plan data is sourced from your PMS (Property Management System). A Rate Plan appears in Bookboost only after a reservation is made that includes that Rate Plan.
Main Concept or Feature Explanation
The Rate Plan section presents a comprehensive overview of each rate plan in your property. Here's what each field represents:
- Name: The designated title of the rate plan as configured in the PMS.
- Property: The specific hotel or property to which the rate plan is linked.
- Code: Internal identifier used for mapping and reference purposes.
- Attributes: These refer to any extra information we’re able to retrieve from the PMS that might be worth storing on the Bookboost side. At the moment, this data isn’t actively used within the platform (Tokens)—it’s stored purely for informational purposes.
- Is Active: Indicates whether the rate plan is currently available for bookings (yes or no).
- Is Public: Specifies whether the rate plan is publicly visible to guests (yes or no).
Use Cases
- 📋 Quickly identifying rate plan details without switching platforms.
- 📲 Accessing rate plan profiles to personalize guest communication.
- 📊 Monitoring rate plan status for operational decisions.
Configuration and Setup
- Confirm that at least one reservation has been made involving the desired rate plan.
- Navigate to the Rate Plans section within Bookboost.
- Verify that the rate plan details are available.
- Use the information for operational tasks or token-based messaging.
⚠️ Note: In the highly unlikely case that the rate plan doesn't appear after creating a reservation, please contact Bookboost Support.
Known Issues or Limitations
- Real-time Data Sync: Rate plan data is not displayed until a reservation is made. To preview or test, create a test reservation in your PMS.
- Data Display Constraints: Although Bookboost captures various data fields from your PMS, it only displays the most relevant information in the platform.
Conclusion
The Rate Plan section empowers hotel staff by centralizing essential information, reducing manual lookups, and enhancing guest interactions. Proper use of this feature ensures a more streamlined and data-informed approach to hospitality management.
😊📩 Please contact us through the ‘Talk to Us’ on the left Menu in the platform or through the Bookboost Support email at support@bookboost.io if you have questions or need additional support.