📔 Reservation Details
Introduction
The Reservations feature in Bookboost offers hoteliers a comprehensive view of all reservation details imported from their Property Management System (PMS). This functionality ensures you can easily access and manage guest information directly within Bookboost, enhancing guest communication and team coordination.
Main Concept or Feature Explanation
When a reservation is created or updated in the PMS, Bookboost automatically synchronises and displays that data in the Reservations section. This includes both basic reservation details and in-depth property-related information, all visible at a glance.
Use Cases
- Verify reservation details without needing to log in to the PMS.
- Confirm guest information quickly before sending a message.
- Track updates or changes in real-time.
- Identify the exact room and floor of a guest.
- Understand the guest journey by reviewing the reservation's activity log.
How to navigate
To have an overview of the information you will see in the reservation please click here
Important information
- Some PMS providers may have limited data fields available for sync—check with support if information seems incomplete.
- Updates may take a few moments to appear in Bookboost depending on PMS sync frequency.
Conclusion
By accessing PMS-synced reservation data directly within Bookboost, your team gains full visibility over guest bookings—saving time, improving accuracy, and supporting exceptional guest communication.
Please contact us through the ‘Talk to Us’ on the left Menu in the platform or through the Bookboost Support email at support@bookboost.io if you have questions or need additional support.