bookboost Bookboost Knowledge Base
Bookboost Knowledge Base
  • Contact Support
  • Log in to Bookboost
  • Bookboost University

    • Bookboost University Courses
      • Bookboost University Introduction
      • 📥 Mastering the Inbox
      • 🧠 Mastering the CRM
      • Mastering the Guest App (WIP)
      • Mastering our Open API (WIP)
  • Getting Started

    • 👋Getting Started
      • 🔑 How to Login
      • 📬 Get in Touch with Bookboost
  • Messaging

    • 📥 Unified Inbox
      • 📺 Short & Sweet: Video Tutorials to Master Your Inbox
      • 🧭 Navigating the Inbox
      • 🟡 Managing Conversation Statuses
      • ✅ Use of Actions in the Inbox
      • 🔎 Search Functionality
      • 📜 Accessing Conversation Details & History
      • 🏗️ Inbox Settings
      • 🗂️ Teams in Unified Inbox
      • ❓Frequently Asked Questions
      • 📱The Advantages of Messaging in Modern Guest Engagement
      • 🟢 Send a WhatsApp Campaign via the Inbox
    • 💨 Quick Replies
      • 📨 Quick Replies
  • Tasks

    • 🤹Tasks
      • 🔹 Bookboost Task Manager: Simplifying Hotel Operations
  • Campaigns

    • 🖼️ Campaigns
      • 📺 Short & Sweet: Video Tutorials to Master Campaigns
      • 🧪 Test Your Campaigns
      • 📈 Campaign Report
      • 🧰 Understanding "After the Reservation was Updated" Campaign Triggers
      • 👨‍👩‍👦‍👦 How do you send Journeys or Broadcasts to either the primary guest, Booker, or both?
      • 💡 Email Subject Ideas to drive Opens and Clicks
      • 🖼️ Dynamic Pictures Based on Room Type in Campaigns
      • 🕶️ Dark Mode
      • 🔠 Fonts in the Editor
      • ♻️  Reuse Your Designs with Blocks
      • 🎯  Dynamic Content with Twig Logic
      • 🕰️ How to Format Dates and Times Using Tokens
    • 🛣️ Journeys
      • 🛣️ How to Create Journey Campaigns
      • 🔠 Fonts in the Editor
      • 🧐 Why hasn’t the Guest received the Campaign?
      • 📧 Email Overview
      • 🧭 How to Make Your Guest Journey Feel Personal
      • 🛎 Understanding Campaign Triggers in Journeys
      • ✨ Trigger Modes: AT MOST & AT LEAST
    • 📡 Broadcasts
      • 📡 Broadcasts: What is a Broadcast?
      • ⚙️ Create a Broadcast
      • 🧲 Set Up Broadcasts
      • 📢 Use Cases for Broadcasts
    • ✉️ Message Template
      • ✉️ Message Templates
    • 🧱Content Blocks
      • 🔃 Save Time with Content Blocks
    • 💭Messaging Popups
      • 📳 Messaging Popups
    • 🖌️ Custom Tokens
      • 🖌️ Custom Tokens
  • Reports

    • 🎯 Marketing Dashboard
      • 📈 Understanding Email Marketing Metrics in Bookboost
    • 🖼️ Campaigns
      • 📊 Understanding Journey Reports
      • 📊 Understanding Broadcast Reports in Bookboost
  • Profiles

    • 👥 Audiences
      • 👂 Audiences
    • 📋 Lists
      • 📝 How to add Subscribers to a list via the API
    • 🧑‍🤝‍🧑 Customers
      • ☎️ Phone Number Validation
      • Audience Segment Will Take Time to Show on Guest Profile
    • 📥 Import
      • 📥 Import Customer Data files
      • Property Data Importer Fields Available
  • Reservations

    • 🛌 Reservations
      • 🧭 How to Navigate in Reservations
      • 📔 Reservation Details
      • 🧾 Reservation Section Overview
      • 🗂️ How to Use Sorting and Filtering on the Reservation Webpage
      • 🧾 Spaces Section Overview
      • 🧾 Rate Plans Section Overview
    • 🚪Spaces
      • 🗂️ How to Use Sorting and Filtering on the Spaces´section
    • 💴 Rate Plans
      • 🗂️ How to Use Sorting and Filtering on the Rate Plan section
  • Digital Reception

    • 💻 Pages
      • 📤 Best Practices for Creating Pages in a Guest App
      • 🎛 Creating and Managing Pages
      • 🏨 Online Check-in Form in Bookboost
    • 📝 Forms
      • 🔶 Multi-Guest Check-in Form
      • 📋 How to create a Form
      • 🧾 Collect Guest Data from OTA Bookings with a Profiling Form
  • Settings

    • 🧑‍🧑‍🧒‍🧒 People
      • 🎮 Bookboost Operators
    • 🔌 Integrations
      • 📮 Email Settings
      • 🌐 Web-messenger
    • 🤖Bot Settings
      • 🤖 Chatbot
  • Channels

    • 🛰️ Channels
      • 🔀 Channel Preferences
    • 📧 Email
      • 📧 Email Overview
      • 💌 Changing to Your Own Domain Email
      • ↪️ Redirect Emails to Bookboost
      • 📮 Email Settings
    • 🟢 WhatsApp
      • ❇️ How To Set Up Whatsapp In Bookboost
      • ❇️ WhatsApp Integration: Step-by-Step Guide
      • 🌍 Supported Countries for WhatsApp Messaging
      • 🟢 WhatsApp Message Templates
      • ✳️ WhatsApp Template Categories: Utility & Marketing
      • ✅ How to Get a WhatsApp Template Approved
      • 💰 WhatsApp pricing change and new conversation category
      • 📞 WhatsApp Call-to-Action Buttons in Campaign and Template Editor
      • 🛡️ WhatsApp Error: “This message was not delivered to maintain a healthy ecosystem”
    • 🔵 Facebook
      • 🔵 Facebook Messenger
      • 🔵 FB Messenger: When switching providers
    • 💬 SMS
      • 💬 SMS
      • 🌍 Supported Countries for SMS Messaging
      • 🔗 Taiwan & Malaysia URLs in SMS Restrictions
      • 📲 SMS Messages sent to the UK will be Blocked on the 1st of June
    • 🖥️ OTAs
      • 🟦 Booking.com
      • 📬 Centralize Your OTA Guest Messages in Bookboost
      • 🅰️ Airbnb discontinues Email Aliases
      • 📘 Set Up the Direct Expedia Integration
    • 🌐 Web Messenger
      • 🌐 Web Messenger
  • Bookboost Mobile App

    • 📱Bookboost Mobile App
      • 📲 How to download the Bookboost web-app as an App on your mobile phone
      • 🔔 Mobile App Notifications
      • ⏳ How to Avoid Delays in Mobile App Notifications
  • Consent

    •  🔏 Consent
      • 📬 Managing Marketing Consent & Using Double Opt-In in Bookboost
      • 🔠 Consent Management Essentials
  • PMS Integrations

    • Mews
      • 🐱 Mews
    • Apaleo
      • 🏁 Apaleo
      • 💰Debtor Profile in Apaleo
      • 🔏 Apaleo Tokens
    • Clock
      • 🔏 Clock Tokens
    • Cloudbeds
      • ☁️ Cloudbeds Integration Guide
  • Other Integrations

    • 🕵️ Guest Verification
      • 🔍 AutoHost Guest Portal Integration
    • 🔐 Locks
      • 🔑 Goki Smart Locks
  • Finance

    • Messaging cost in BookBoost
      • 💬 Understanding Messaging Costs in Bookboost (SMS & WhatsApp)
      • 💸 Estimating SMS Messaging Costs in Bookboost
      • 💰 Understanding WhatsApp Cost Estimation for Guest Messaging
  • More

    • Contact Support
    • Log in to Bookboost
All Categories
Profiles

Profiles

👥 Audiences

👂 Audiences

The Audiences support you in targeting the right guests at the right time.

📋 Lists

📝 How to add Subscribers to a list via the API

🧑‍🤝‍🧑 Customers

☎️ Phone Number Validation

Audience Segment Will Take Time to Show on Guest Profile

📥 Import

📥 Import Customer Data files

A step-by-step guide to importing your customer data file into Bookboost, from uploading a file to creating an audience for your campaigns.

Property Data Importer Fields Available

This document provides comprehensive examples for all fields available in the Property Data Importer (PDI) field mapping system.

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