bookboost Bookboost Knowledge Base
Bookboost Knowledge Base
  • Contact Support
  • Log in to Bookboost
  • Getting Started

    • 👋Getting Started
      • 🔑 How to Login
      • 📬 Get in Touch with Bookboost
  • Messaging

    • 📥 Unified Inbox
      • 📺 Short & Sweet: Video Tutorials to Master Your Inbox
      • 🧭 Navigating the Inbox
      • 🟡 Managing Conversation Statuses
      • ✅ Use of Actions in the Inbox
      • 🔎 Search Functionality
      • 📜 Accessing Conversation Details & History
      • 🏗️ Inbox Settings
      • 🗂️ Teams in Unified Inbox
      • ❓Frequently Asked Questions
      • 📱The Advantages of Messaging in Modern Guest Engagement
    • 💨 Quick Replies
      • 📨 Quick Replies
  • Tasks

    • 🤹Tasks
      • 🔹 Bookboost Task Manager: Simplifying Hotel Operations
  • Campaigns

    • 🖼️ Campaigns
      • 🧪 Test Your Campaigns
      • 📈 Campaign Report
      • 🧰 Understanding "After the Reservation was Updated" Campaign Triggers
      • 👨‍👩‍👦‍👦 How do you send Journeys or Broadcasts to either the primary guest, Booker, or both?
      • 💡 Email Subject Ideas to drive Opens and Clicks
      • 🕶️ Dark Mode
      • 🔠 Fonts in the Editor
      • 📧 Email Overview
    • 🛣️ Journeys
      • 🛣️ Journey
      • 🛣️ How to create a Journey
      • 🔠 Fonts in the Editor
      • 🧐 Why hasn’t the Guest received the Campaign?
      • 📧 Email Overview
      • 🧭 How to Make Your Guest Journey Feel Personal
      • ✨Trigger Modes: AT MOST & AT LEAST
    • 📡 Broadcasts
      • 📡 Broadcasts: What is a Broadcast?
      • ⚙️ Create a Broadcast
      • 🧲 Set Up Broadcasts
    • ✉️ Message Template
      • ✉️ Message Templates
    • 🧱Content Blocks
      • ♻️  Reuse Your Designs with Blocks
    • 💭Messaging Popups
      • 📳 Messaging Popups
    • 🖌️ Custom Tokens
      • 🖌️ Custom Tokens
  • Reports

    • 🎯 Marketing Dashboard
      • 📈 Understanding Email Marketing Metrics in Bookboost
    • 🖼️ Campaigns
      • 📈 Campaign Report
  • Profiles

    • 👥 Audiences
      • 👂 Audiences
    • 📋 Lists
      • 📝 How to add Subscribers to a list via the API
    • 🧑‍🤝‍🧑 Customers
      • ☎️ Phone Number Validation
    • 📥 Import
      • 📥 Import Customer Data files
  • Reservations

    • Digital Reception

      • 💻 Pages
        • 📤 Best Practices for Creating Pages in a Guest App
        • 🎛 Creating and Managing Pages
      • 📝 Forms
        • 🔶 Multi-Guest Check-in Form
        • 📋 How to create a Form
    • Settings

      • 🧑‍🧑‍🧒‍🧒 People
        • 🎮 Bookboost Operators
      • 🔌 Integrations
        • 📮 Email Settings
        • 🌐 Web-messenger
      • 🤖Bot Settings
        • 🤖 Chatbot
    • Channels

      • 🛰️ Channels
        • 🔀 Channel Preferences
      • 📧 Email
        • 📧 Email Overview
        • 💌 Changing to Your Own Domain Email
        • ↪️ Redirect Emails to Bookboost
        • 📮 Email Settings
      • 🟢 WhatsApp
        • ❇️ How To Set Up Whatsapp In Bookboost
        • 🟢 WhatsApp Message Templates
        • ✳️ WhatsApp Template Categories: Utility & Marketing
        • ✅ How to Get a WhatsApp Template Approved
        • 💰 WhatsApp pricing change and new conversation category
        • 🚫 WhatsApp Country Restriction
      • 🔵 Facebook
        • 🔵 Facebook Messenger
        • 🔵 FB Messenger: When switching providers
      • 💬 SMS
        • 💬 SMS
        • 🔗 Taiwan & Malaysia URLs in SMS Restrictions
        • 📲 SMS Messages sent to the UK will be Blocked on the 1st of June
      • 🖥️ OTAs
        • 🟦 Booking.com
        • 📬 Centralize Your OTA Guest Messages in Bookboost
        • 🅰️ Airbnb discontinues Email Aliases
      • 🌐 Web Messenger
        • 🌐 Web Messenger
    • Bookboost Mobile App

      • 📱Bookboost Mobile App
        • 📲 How to download the Bookboost web-app as an App on your mobile phone
        • 🔔 Mobile App Notifications
        • ⏳ How to Avoid Delays in Mobile App Notifications
    • Consent

      •  🔏 Consent
        • 🔠 Consent Management Essentials
    • PMS Integrations

      • Mews
        • Ⓜ️ Mews
        • 🔏 Mews Tokens
      • Apaleo
        • 🏁 Apaleo
        • 💰Debtor Profile in Apaleo
        • 🔏 Apaleo Tokens
      • Clock
        • 🔏 Clock Tokens
    • Other Integrations

      • 🕵️ Guest Verification
        • 🔍 AutoHost Guest Portal Integration
      • 🔐 Locks
        • 🔑 Goki Smart Locks
    • More

      • Contact Support
      • Log in to Bookboost
    All Categories
    Profiles

    Profiles

    👥 Audiences

    👂 Audiences

    The Audiences support you in targeting the right guests at the right time.

    📋 Lists

    📝 How to add Subscribers to a list via the API

    🧑‍🤝‍🧑 Customers

    ☎️ Phone Number Validation

    📥 Import

    📥 Import Customer Data files

    A step-by-step guide to importing your customer data file into Bookboost, from uploading a file to creating an audience for your campaigns.

    • Bookboost
    • Follow Us

    Contact Us
    Contact Us