🗂️ How to Use Sorting and Filtering on the Reservation Webpage
Introduction
The Reservation Webpage in Bookboost provides powerful tools to help hoteliers sort and filter guest reservations. This feature allows hotel staff to easily find specific bookings, manage guest flows, and gain quick access to reservation details with just a few clicks.
Main Concept or Feature Explanation
The Reservation Webpage is divided into three main areas:
- The upper left panel with predefined sorting shortcuts
- The uppper right panel with a detailed Filter and Booking Reference search tool
- The results
These tools help users efficiently manage reservations by narrowing down data based on property, audience, arrival/departure dates, guest names, booking periods, and status.
Use Cases
- Quickly find all guests arriving this week at a specific property
- Search for a specific reservation using the booking reference
- Look up all female guests staying today
- Identify guests departing tomorrow from multiple properties
- Filter reservations made before or after a specific date
Configuration and Setup
1. Using Sorting Shortcuts (Left Side)
At the top left of the Reservation Webpage, you'll find predefined sorting options:
- Properties: Select one or more properties (e.g., Hotel Stockholm)
- Audience: Filter by guest type, such as Female or Male
- Arrivals: Choose from Today, Tomorrow, or This Week
- Departures: Same options as Arrivals
- Staying: Same options as Arrivals
💡 Example: You can simultaneously select:
- Hotel Stockholm in Properties
- Female in Audience
- Arrivals: This Week
- Departures: Tomorrow
- Staying: Today
2. Using the Booking Reference (Right Side)
If you know the exact reservation number, use the Booking Reference field for a direct search.
3. Using Advanced Filters (Click on Filter Button)
Click Filter on the right panel to reveal more detailed filtering options:
- First Name / Last Name:
- If you input 3 letters or less, the system will search for exact matches (e.g., searching "A" returns guests named A)
- If you input 4 letters or more, the system will search for partial matches (e.g., "mari" returns Mario Bros)
- Booked At / Start / End:
- Choose from: Any, Exact, After, Before, or Between
- You can either type in the date manually or select from the date picker
- Status:
- Click to select from common statuses
- Use Show All to see and choose from the complete list
Known Issues or Limitations
- Search behavior differs depending on the number of characters inputted for names (exact vs. partial match starts at 4 characters)
- Users must manually select Show All under status to access non-default status types
Conclusion
The Reservation Webpage sorting and filtering tools offer a quick and user-friendly way to navigate large volumes of guest data. By using the available filters strategically, hotel staff can improve efficiency, accuracy, and guest service.
👉 Please contact us through the ‘Talk to Us’ on the left Menu in the platform or through the Bookboost Support email at support@bookboost.io if you have questions or need additional support.