Messaging

✅ Messaging Benefits

📥 Understanding Your Inbox

This article guides you through efficiently managing conversations.

🟡 Managing Conversation Statuses

Effectively track and manage conversation statuses to monitor progress and ensure seamless communication.

✅ Use of Actions in the Inbox

Learn how operators can efficiently assign, leave, and solve conversations, ensuring smooth and effective communication and task management.

🔎 Search Functionality

Discover how the search functionality allows you to quickly locate specific conversations or parts of conversations using various search criteria.

📜 Accessing Conversation Details & History

Learn how to access other conversations with the same guest and conversation details.

🏗️ Inbox Settings

The Inbox Settings allows you to create teams, add operators and create rules.

❓Frequently Asked Questions

📨 Quick Replies