New Inbox

📥 Understanding Your Inbox

The New Bookboost Inbox is here! This article guides you through efficiently managing conversations by explaining the distinctions between the Private Hub and the Shared Hub.

🟡 Managing Conversation Statuses

Effectively track and manage conversation statuses to monitor progress and ensure seamless communication. This article covers the key statuses and their significance in keeping your workflow on track.

✅ Use of Actions in the Inbox

Learn how Operators can efficiently assign, leave, and close conversations, ensuring smooth and effective communication and task management.

🔎 Search Functionality

Discover how the search functionality allows you to quickly locate specific conversations or parts of conversations using various search criteria, ensuring you find relevant information with ease.

📜 Accessing Conversation Details & History

Learn how to access other conversations with the same guest and conversation details.

🏗️ Inbox Settings

The Inbox Settings allows you to create views, add Operators and create rules.

❓Frequently Asked Questions