How can we help? 👋
Getting Started
Learn everything about how to get started with Bookboost.
2 Articles
Messaging
Where you can find all the information you need about Inboxes and Quick Replies
11 Articles
Tasks
Streamline your workflow with a built-in task manager. Assign, track, and manage tasks to enhance team collaboration and productivity.
1 Article
Campaigns
Learn about how you can create inspiring Journeys and Broadcast Campaigns
25 Articles
Reports
Gain actionable insights with detailed analytics across messaging, campaigns, and tasks. Monitor key metrics, evaluate performance, and optimize your communication strategy effectively.
2 Articles
Profiles
Organize and manage guest information with ease. Segment audiences, maintain subscriber lists, validate customer data, and import records for a robust database.
4 Articles
Reservations
Access a comprehensive overview of reservation details, spaces, and rate plans synced from your PMS. Stay informed and ensure seamless management of booking data.
6 Articles
Digital Reception
Enhance the guest experience with customizable web pages and forms. Provide essential information, collect data, and gather feedback seamlessly to improve engagement.
4 Articles
Settings
Configure and manage your Bookboost platform with essential settings. Control user roles, inboxes, office hours, notifications, integrations, and chatbot preferences to optimize your workflow and communication.
4 Articles
Channels
Discover all the channels that connect with Bookboost to enhance your guest journey. Leverage our multi-channel CRM to unify communication across Email, WhatsApp, SMS, OTAs, and more—ensuring seamless interactions in a single inbox.
20 Articles
Bookboost Mobile App
Manage guest communication on the go with the Bookboost mobile app. Stay connected, receive notifications, and handle conversations seamlessly from your smartphone.
3 Articles
Consent
Learn how to manage guest consent for messaging and marketing
1 Article
PMS Integrations
Explore how our PMS integrations work, how to connect them, and access existing tokens for each system. Leverage guest data synced from your PMS to personalize communication and enhance the guest experience.
6 Articles
Other Integrations
Discover how to connect Bookboost with additional systems like door locks, review platforms, and upselling tools. Learn how these integrations work and how to set them up to enhance automation and improve the guest experience.
2 Articles
Suggested Articles
🧪 Test Your Campaigns
Discover how to test your campaigns directly in your email inbox.
💡 Email Subject Ideas to drive Opens and Clicks
Your email subject holds the key to capturing attention and driving action. Get some ideas for your your Journey and Broadcast Campaigns
🖼️ Dynamic Pictures Based on Room Type in Campaigns
♻️ Reuse Your Designs with Blocks
🎯 Dynamic Content with Twig Logic
🧐 Why hasn’t the Guest received the Campaign?
If you've ever wondered, "Why hasn't a Guest received the XYZ Campaign?" This article provides you with quick answers.
🔃 Save Time with Content Blocks
Content Blocks allow hoteliers to reuse styled and structured snippets of content across campaigns without recreating them each time
👂 Audiences
The Audiences support you in targeting the right guests at the right time.
📝 How to add Subscribers to a list via the API
☎️ Phone Number Validation
📥 Import Customer Data files
A step-by-step guide to importing your customer data file into Bookboost, from uploading a file to creating an audience for your campaigns.
🌐 Web-messenger
🤖 Chatbot
🔀 Channel Preferences
The channel preferences determine which channels a Campaign will target and in what priority.
💌 Changing to Your Own Domain Email
✅ How to Get a WhatsApp Template Approved
Tips & Trips on getting your WhatsApp Template approved
🔵 Facebook Messenger
💬 SMS
🌐 Web Messenger
Chat widget for the website
🔍 AutoHost Guest Portal Integration
The AutoHost Guest Portal integration enhances security and compliance by automating guest verification, ID collection, and risk assessment before check-in.